Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed, we can’t, unfortunately, offer you a refund.
The following criteria must be met to qualify for a refund:
- Product is defective
- Product is not as described
- Product must be unopened
- Product must be in original packaging
- Product must be unused
- Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of Purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.
In order to return an order, you must contact us first.
Returns can be mailed to: Café 7 Unit 9 Doughiska Rd Ind estate, Galway, Ireland, H91X7K6. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs unless the reason for return is due to a defective or product not as described .
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form
This document was last updated on July 05, 2021